Shipping Policy
STANDARD SHIPPING TIMES
up to 15 business days.
DHL Express/FedEx Shipping Times
7 to 9 business days. (fee 9.99$)
(Note that our International fulfillment centers do not ship during weekends or holidays)
WE PROVIDE TRACKING NUMBER FOR ALL ORDERS.
ESTIMATED SHIP TIMELINES DOES NOT INCLUDE HANDLING TIME!
All our products are made as ordered, so they will be put through a production process, therefore there will be a Handling Time on them.
All items are shipped out around 1 - 3 working days after receipt of payment.
From there, all domestic orders will take approximately 7 - 15 working days to arrive.
WHEN WILL MY ITEMS BE SHIPPED?
All items are subject to a handling period before they are dispatched.
We will notify you by email when your items have been shipped.
This refers to the time it takes for items to be shipped from our warehouse to the destination.
WHERE ARE MY ITEMS COMING FROM?
Although our fulfillment house is located in Asia, some of our special items are located in other countries such as Australia, North America, Hong Kong, Vietnam and China.
HOW CAN I MODIFY MY ORDER?
We only allow order modification within 6 hours since payment.
If you cannot connect to our ticket system above, please email to our support email: support@jetpp.com
CAN I HAVE A TRACKING NUMBER?
Yes, we will send you the tracking via your email and sms, but in some cases it can take up to 3-5 business days. You can later track your Order by clicking on ""Track Your Order"" in the Main Menu.
If you didn't receive an Email, please contact us, so we can provide you with the information, before making a Chargeback, in some cases, Emails don't get send automatically.
HOW CAN I TRACK MY ORDER?
We provide tracking numbers for all orders. And the tracking link in your email, you can access in this
TAX
We don't have tax nexus in the Rest of World.
VERIFICATION
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified (With this sort of time frame, it makes it difficult for us to change or cancel your order.)
You can take a look at our Track Order page to see what your shipping status is. If it is over your estimated arrival date, please contact us, and we can take care of this for you.
Email Support Team 24/7 - Jetpp Shoes
support@jetpp.com
Phone: 773-943-7360
655 Madison Ave - Floor 14 Upper East Side, New York City, NY
up to 15 business days.
DHL Express/FedEx Shipping Times
7 to 9 business days. (fee 9.99$)
(Note that our International fulfillment centers do not ship during weekends or holidays)
WE PROVIDE TRACKING NUMBER FOR ALL ORDERS.
ESTIMATED SHIP TIMELINES DOES NOT INCLUDE HANDLING TIME!
All our products are made as ordered, so they will be put through a production process, therefore there will be a Handling Time on them.
All items are shipped out around 1 - 3 working days after receipt of payment.
From there, all domestic orders will take approximately 7 - 15 working days to arrive.
WHEN WILL MY ITEMS BE SHIPPED?
All items are subject to a handling period before they are dispatched.
We will notify you by email when your items have been shipped.
This refers to the time it takes for items to be shipped from our warehouse to the destination.
WHERE ARE MY ITEMS COMING FROM?
Although our fulfillment house is located in Asia, some of our special items are located in other countries such as Australia, North America, Hong Kong, Vietnam and China.
HOW CAN I MODIFY MY ORDER?
We only allow order modification within 6 hours since payment.
If you cannot connect to our ticket system above, please email to our support email: support@jetpp.com
CAN I HAVE A TRACKING NUMBER?
Yes, we will send you the tracking via your email and sms, but in some cases it can take up to 3-5 business days. You can later track your Order by clicking on ""Track Your Order"" in the Main Menu.
If you didn't receive an Email, please contact us, so we can provide you with the information, before making a Chargeback, in some cases, Emails don't get send automatically.
HOW CAN I TRACK MY ORDER?
We provide tracking numbers for all orders. And the tracking link in your email, you can access in this
TAX
We don't have tax nexus in the Rest of World.
VERIFICATION
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified (With this sort of time frame, it makes it difficult for us to change or cancel your order.)
You can take a look at our Track Order page to see what your shipping status is. If it is over your estimated arrival date, please contact us, and we can take care of this for you.
Email Support Team 24/7 - Jetpp Shoes
support@jetpp.com
Phone: 773-943-7360
655 Madison Ave - Floor 14 Upper East Side, New York City, NY
CUSTOMER REVIEWS
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“Very fast and beautiful, bought it before and it is great. Looks cute! ” - Daniel
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“Arrived very quickly, quality is not bad. Well made. I'm happy with this shoes. Recommend ! ” - David
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“Happy with this Shoes. Nice present to give away for Christmas! ” - Tom Smith
